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Accessibility Statement

EdenServ is committed to ensuring our website is accessible, inclusive, and usable for everyone. We want as many people as possible to be able to use our digital services, regardless of ability, technology, or experience.

 

Using Our Website

 

We aim to make our website easy to navigate and compatible with a wide range of devices and assistive technologies. This means you should be able to:

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  • change colours, contrast levels and fonts

  • zoom in up to 300% without text disappearing off the screen

  • navigate most of the website using a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader

  • access content clearly on desktop, tablet and mobile devices

 

We also strive to use plain English, clear layouts, and consistent page structures.

 

How Accessible This Website Is

 

We know some parts of this website may not be fully accessible yet, particularly during Phase 1 of development. These may include:

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  • some images without fully descriptive alternative text

  • content that may not yet meet WCAG 2.1 AA colour contrast requirements

  • documents or downloadable content that may not be fully accessible

  • third‑party content or platforms we cannot fully control

 

We are working to improve accessibility as the website develops and will address issues as part of ongoing updates.

 

Feedback and Contact Information

 

If you find any problems not listed on this page, or if you think we are not meeting accessibility requirements, please let us know. We welcome feedback that helps us improve.

 

Email us at: info@edenserv.co.uk

 

We will respond as soon as possible and provide alternative formats if required.

 

Reporting Accessibility Problems

 

If you are not satisfied with how we respond to your feedback, you can contact the Equality Advisory and Support Service (EASS), who provide advice and support on equality and discrimination issues.

 

Technical Information About This Website’s Accessibility

 

EdenServ is committed to meeting the accessibility standards outlined in the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, as far as reasonably practicable for a public‑sector

aligned organisation.

 

This website aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

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Preparation of This Accessibility Statement

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This statement was prepared on 14/09/2026. It will be reviewed regularly as EdenServ expands its digital services and updates its website.

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