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Privacy Notice

EdenServ is committed to protecting your personal information and respecting your privacy. This Privacy Notice explains what data we collect, how we use it, and the rights you have under UK data protection law.

 

1. Who We Are

 

EdenServ (“we”, “us”, “our”) provides community‑focused services and operates this website. We are the data controller for the personal information collected through this website and our recruitment processes.

If you have any questions about this notice or how we use your data, you can contact us at: info@edenserv.co.uk

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2. The Personal Data We Collect

 

We may collect and process the following types of personal information:

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  • Contact information – such as your name, email address, phone number (if provided), and postal address.

  • Recruitment information – including CVs, application details, employment history, and any information you submit when applying for a vacancy.

  • Technical data – including IP address, browser type, device information, and website usage analytics.

  • Cookies and tracking data – used to improve website performance and user experience.

  • Any information you choose to provide when contacting us.

 

3. How We Use Your Information

 

We use your personal data to:

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  • respond to enquiries and provide information about our services

  • process job applications and manage recruitment

  • maintain and improve our website

  • meet legal or regulatory obligations

  • support internal administration and record‑keeping

 

We only use your information when we have a lawful basis to do so, such as consent, legitimate interests, or compliance with legal requirements.

 

4. Sharing Your Information

 

We may share your personal data with:

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  • EdenServ staff involved in recruitment or service delivery

  • trusted service providers who support our website or IT systems

  • regulatory or legal bodies where required by law

 

We do not sell your personal data or share it for marketing purposes.

 

Any third‑party providers are required to keep your information secure and use it only for the purposes we specify.

 

5. How We Store and Protect Your Data

 

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

 

Your data is stored securely within the UK or in locations that comply with UK GDPR requirements.

We retain personal data only for as long as necessary for the purpose it was collected, including legal, accounting, or reporting obligations.

 

6. Your Rights

 

Under UK GDPR, you have the right to:

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  • access the personal data we hold about you

  • request correction of inaccurate information

  • request deletion of your data in certain circumstances

  • object to or restrict how we process your data

  • withdraw consent where we rely on it

  • request transfer of your data to another organisation (data portability)

 

To exercise any of these rights, contact us at hello@edenserv.co.uk.

 

7. Cookies

 

Our website uses cookies to improve functionality and understand how visitors use the site.

You can control or disable cookies through your browser settings. A detailed Cookie Notice will be available on our website.

 

8. Links to Other Websites

 

Our website may contain links to external sites. This Privacy Notice does not cover those websites, and we are not responsible for their content or privacy practices.

 

9. Changes to This Privacy Notice

 

We may update this notice from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page.

 

10. Contact Us

 

If you have any questions about this Privacy Notice or how we use your data, please contact: info@edenserv.co.uk

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